Mathena, Justin.
Success with Microsoft Dynamics CRM 4.0 : implementing Customer Relationship Management / Microsoft Dynamics CRM 4.0 : implementing Customer Relationship Management Justin Mathena, Aaron Yetter, Hoss Hostetler. - Berkeley, CA : New York, N.Y. Apress ; Distributed to the book trade worldwide by Springer-Verlag, c2009. - xxi, 241 p. : ill. ; 24 cm.
Includes index.
1430216042 (pbk.) 9781430216049
2009278503
Microsoft CRM.
Customer relations--Management--Computer programs.
Relationship marketing.
HF5415.5 / .M176 2009
005.3 / MAS
Success with Microsoft Dynamics CRM 4.0 : implementing Customer Relationship Management / Microsoft Dynamics CRM 4.0 : implementing Customer Relationship Management Justin Mathena, Aaron Yetter, Hoss Hostetler. - Berkeley, CA : New York, N.Y. Apress ; Distributed to the book trade worldwide by Springer-Verlag, c2009. - xxi, 241 p. : ill. ; 24 cm.
Includes index.
1430216042 (pbk.) 9781430216049
2009278503
Microsoft CRM.
Customer relations--Management--Computer programs.
Relationship marketing.
HF5415.5 / .M176 2009
005.3 / MAS