Katz, William A.,
Introduction to reference work : Vol. 2. Reference services and reference processes / William A. Katz. - 5th ed. - New York : McGraw-Hill, 1987. - 2 v. ; 24 cm.
Includes index.
Includes bibliographies and indexes.
0070335389
Reference services (Libraries)
Reference books--Bibliography.
025.52 / KAI
Introduction to reference work : Vol. 2. Reference services and reference processes / William A. Katz. - 5th ed. - New York : McGraw-Hill, 1987. - 2 v. ; 24 cm.
Includes index.
Includes bibliographies and indexes.
0070335389
Reference services (Libraries)
Reference books--Bibliography.
025.52 / KAI