Waldron, Vincent R.
Managing risk in communication encounters : strategies for the workplace / Vincent R. Waldron, Jeffrey W. Kassing. - Los Angeles : SAGE, c2011. - xiii, 257 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.
9781412966672 (pbk. : acidfree paper) 1412966671 (pbk. : acidfree paper)
2009035794
GBB037310 bnb
015505617 Uk
Communication in organizations.
Interpersonal communication.
HD30.3 / .W345 2011
650.13 / WAM
Managing risk in communication encounters : strategies for the workplace / Vincent R. Waldron, Jeffrey W. Kassing. - Los Angeles : SAGE, c2011. - xiii, 257 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.
9781412966672 (pbk. : acidfree paper) 1412966671 (pbk. : acidfree paper)
2009035794
GBB037310 bnb
015505617 Uk
Communication in organizations.
Interpersonal communication.
HD30.3 / .W345 2011
650.13 / WAM