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Band, William A.

Touchstones : ten new ideas revolutionizing business / William A. Band. - New York : J. Wiley, c1994. - xi, 306 p. : 24 cm. - New directions in business . - New directions in business. .

Includes bibliographical references (p. 257-288) and index.

Machine derived contents note: The Four Keys to Creating Extraordinary Value. -- Redesigning Business Processes. -- The New Enterprise Architecture. -- The High-Involvement Workplace. -- Partnerships for Prosperity. -- Transforming Through Technology. -- Strategy Alignment. -- Fostering the Learning Organization. -- Mastering Change Management. -- The New Spirit of Leadership. -- Endnotes. -- Index.

0471310964 (acidfree paper) $24.95

94012182

GB9494079 bnb


Management--United States.
Quality of products--Management.--United States
Customer services--Management.--United States
Organizational change.

Business Management

658.4 / BAT
Last Updated on September 15, 2019
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