Glasser, William. 1925-2013.
The control theory manager : combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it / William Glasser. - 1st ed. - New York : HarperBusiness, c1994. - xiii, 123 p. ; 21 cm.
Includes bibliographical references p. 121-123.
088730673X
93014546
Management.
Control theory.
Quality of products.
658.4013 / GLC
The control theory manager : combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it / William Glasser. - 1st ed. - New York : HarperBusiness, c1994. - xiii, 123 p. ; 21 cm.
Includes bibliographical references p. 121-123.
088730673X
93014546
Management.
Control theory.
Quality of products.
658.4013 / GLC