Balagué, Núria.
Managing your library and its quality : the ISO 9001 way / Núria Balagué and Jarmo Saarti. - Oxford : Chandos Publishing, 2011. - 230 p. : ill. ; 23 cm. - Chandos information professional series . - Chandos information professional series. .
Includes bibliographical references and index.
part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard.
Libraries--Quality control.
Libraries--Standards.
Electronic books.
Z678.85 / .B35 2011eb
658.562 / BAM
Managing your library and its quality : the ISO 9001 way / Núria Balagué and Jarmo Saarti. - Oxford : Chandos Publishing, 2011. - 230 p. : ill. ; 23 cm. - Chandos information professional series . - Chandos information professional series. .
Includes bibliographical references and index.
part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard.
Libraries--Quality control.
Libraries--Standards.
Electronic books.
Z678.85 / .B35 2011eb
658.562 / BAM