Dhaka University Library Online catalog

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Anderson, Kristin. 1962-

Delivering knock your socks off service / Kristin Anderson and Ron Zemke. - New York, N.Y. : Amacom, c1991. - vii, 136 p. : ill. ; 23 cm.

Includes bibliographical references p. 133-134.

ISBN: 0814477771

LCCN: 91053048

Subjects--Topical Terms:
Customer services.

Dewey Class. No.: 658.812 / AND

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