Dhaka University Library Online catalog

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Bell, Chip R.

Managing knock your socks off service / Chip R. Bell and Ron Zemke. - New York : AMACOM, c1992. - xii, 210 p. : ill. ; 22 cm.

Includes bibliographical references p. 207-208.

ISBN: 0814477844

LCCN: 91048064

Subjects--Topical Terms:
Customer services.

Dewey Class. No.: 658.812 / BEM

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