Library Logo
Rai, Alok Kumar

Customer relationship management : concepts and cases / Alok Kumar Rai. - New Delhi : PHI Learning, 2009. - xvi, 247 p. : ill. ; 24 cm.

Includes bibliographical references and indexes.


Management

658.812 / RAC
Last Updated on September 15, 2019
© Dhaka University Library. All Rights Reserved|Staff Login