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Owens, Orv, 1937-

The psychology of relationship selling : developing repeat and referral business / Orv Owens. - Hollywood, Fla : Lifetime Books, c1996. - xxv, 246 p. ; 23 cm.

ISBN: 0811908321 (alk. paper)

LCCN: 96005051

Subjects--Topical Terms:
Selling--Psychological aspects.
Customer relations.

LC Class. No.: HF5438.8.P75 / O94 1996

Dewey Class. No.: 658.85 / OWP

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