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Chaffey, Dave 1963-

E-business & e-commerce management : strategy, implementation and practice / Dave Chaffey. - 5th ed. - Harlow, England ; New York : Pearson/Financial Times Prentice Hall, 2011. - xxxi, 733 p. : col. ill., col. map ; 27 cm.

Includes bibliographical references and index.

Introduction to e-business and e-commerce -- Marketplace analysis for e-commerce -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- E-business service implementation and optimization.

9780273752011 (pbk.) 978933251170 0273752014 (pbk.)

2011007808


Electronic commerce.
Business enterprises--Computer networks.

HF5548.32 / .C472 2011

658.872 / CHE
Last Updated on September 15, 2019
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