Freemantle, David.
Incredible customer service : the final test / David Freemantle. - London ; New York : McGraw-Hill, c1993. - xvii, 203 p. : ill. ; 22 cm.
0077077539 : £18.95
92025429
Customer services.
Customer services--Case studies.
HF5415.5 / .F727 1993
658.812 / FRI
Incredible customer service : the final test / David Freemantle. - London ; New York : McGraw-Hill, c1993. - xvii, 203 p. : ill. ; 22 cm.
0077077539 : £18.95
92025429
Customer services.
Customer services--Case studies.
HF5415.5 / .F727 1993
658.812 / FRI