Hochschild, Arlie Russell, 1940-
The managed heart : commercialization of human feeling / Arlie Russell Hochschild. - Berkeley : University of California Press, c1983. - xii, 307 p. ; 22 cm.
Includes index.
Bibliography: 267-295.
0520048008
83001399
Emotions--Economic aspects.
Work--Psychological aspects.
Employee motivation.
BF531 / .H62 1983
152.4 / HOM
The managed heart : commercialization of human feeling / Arlie Russell Hochschild. - Berkeley : University of California Press, c1983. - xii, 307 p. ; 22 cm.
Includes index.
Bibliography: 267-295.
0520048008
83001399
Emotions--Economic aspects.
Work--Psychological aspects.
Employee motivation.
BF531 / .H62 1983
152.4 / HOM