Agility in health care : strategies for mastering turbulent markets /
Steven L. Goldman, Carol B. Graham, editors ; foreword by Jeff Goldsmith ; sponsored by Agility Forum.
- 1st ed.
- San Francisco, Calif. : Jossey-Bass, 1999.
- xxviii, 228 p. : ill. ; 24 cm.
- The Jossey-Bass health series .
Includes bibliographical references (p. 217-220) and index.
0787942111
98040111
Health maintenance organizations--Miscellanea.
Competition.
Organizational change.
Customer services.
RA413 / .A34 1999
362.104258 / AGI
Includes bibliographical references (p. 217-220) and index.
0787942111
98040111
Health maintenance organizations--Miscellanea.
Competition.
Organizational change.
Customer services.
RA413 / .A34 1999
362.104258 / AGI