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Major, Grace.

Take charge! : how to manage your customer relationships / Grace Major. - Fairfax, Va. : Sigma Books, c1992. - xviii, 187 p. ; ill. ; 23 cm.

Includes bibliographical references (p. 241-243) and index.

ISBN: 0963240609

Subjects--Topical Terms:
Customer relations.
Customer services.

LC Class. No.: HF5415.5 / .M15 1992

Dewey Class. No.: 658.812 / MAT

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