Yasmin, Imrana
Customer relationship management practices : a study on retail banking in Bangladesh / Imrana Yasmin - Dhaka: University of Dhaka, 2016. - xi, 271 p. : ill. ; 30 cm
Thesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2011-12
Glossary: p. x
Includes bibliographical references
Customer relation
Banks and banking-- Bangladesh
658.812 / YAC
Customer relationship management practices : a study on retail banking in Bangladesh / Imrana Yasmin - Dhaka: University of Dhaka, 2016. - xi, 271 p. : ill. ; 30 cm
Thesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2011-12
Glossary: p. x
Includes bibliographical references
Customer relation
Banks and banking-- Bangladesh
658.812 / YAC