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Ghosh, Sagib Kumar

Impact of technology-based service encounter on customer brand loyalty : Bangladesh perspective / Sagib Kumar Ghosh - Dhaka : University of Dhaka, 2018. - xviii, 120 p. : ill. ; 30 cm

Thesis (Ph.D.)--Department of Marketing, University
of Dhaka, Session: 2015-2016.
Includes bibliographical references


Customer services - Information technologies

658.81202854 / GHI
Last Updated on September 15, 2019
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