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Hossain, Md. Shakawath

Hotel management and customer satisfaction : case of a five-star hotel / [MPhil Thesis] Md. Shakawath Hossain. - Dhaka : University of Dhaka, 2021. - [1], 123 p. : ill. (some col.) ; 30 cm.

Includes bibliographical references.

Thesis (MPhil)--Department of Tourism Hospitality Management, University of Dhaka, Session: 2015-16.



Hotel management.
Customer services.

647.94068 / HOH
Last Updated on September 15, 2019
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