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Shook, Robert L.

I'll get back to you : 156 ways to get people to return your phone calls / Robert L. Shook. - New York : McGraw-Hill, 1996. - xvi, 190 p. ; 18 cm.

ISBN: 0070577218

Subjects--Topical Terms:
Telemarketing

Dewey Class. No.: 658.84 / SHI

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