The evaluation and measurement of library services /
by Matthews, Joseph R.
Material type:
BookPublisher: Westport, Conn. : Libraries Unlimited, 2007Description: xx, 372 p. : ill. ; 26 cm.ISBN: 9781591585329 (alk. paper); 1591585325 (alk. paper).Subject(s): Libraries -- United States -- Evaluation | Public services (Libraries) -- United States -- Evaluation | Libraries -- Evaluation | Public services (Libraries) -- EvaluationOnline resources: Table of contents only
Contents:
Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Books
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Dhaka University Library General Stacks | Non Fiction | 025.10973 MAE (Browse shelf) | 1 | Available | 461524 | |
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Books
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Dhaka University Library General Stacks | Non Fiction | 025.10973 MAE (Browse shelf) | 2 | Available | 461525 |
Includes bibliographical references and indexes.
Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
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