Includes index.

Types of problems -- There are only two types of problems -- Solving people problems -- Solving money problems -- Problem solving tools -- The simplest solution is the most likely -- The five whys of problem solving -- Don't let anger exacerbate your problem -- Let you principles be your guide -- Does the problem deserve a solution? -- Is the problem real or imagined? -- What happens if you do nothing? -- Is the problem really unique? -- Questions to ask before you solve the problem -- Difficulty defining the problem -- Don't solve problems too quickly -- Don't solve problems too slowly -- How quickly should you choose? -- If the horse drops dead, get off fast -- Don't bang your head against concrete principles xx -- Intuitive problem solving -- Do you have a golden gut? -- Is intuitive problem solving obsolete? -- How chunking improves your intuition -- Intuition or rapid reasoning? -- Improving intuition with right-brained thinking -- Controlling the left and right sides of the brain -- Moving away from the problem -- Expanding your options with creative thinking -- Logical problem solving -- Go or no go decisions -- Choosing between two ways to solve a problem -- Handicapping critical decisions -- Gathering information -- Gathering information is the key -- Information drift -- Brainstorming -- Should you brainstorm or not? -- The advantages of brain storming -- Structured brainstorming xx -- What makes you a great problem solver -- Traits of great problem solvers.