Includes bibliographical references and index.

Structures, management and markets / Hedley Smyth -- Strategic management of professional practice : the case of architecture / Graham Winch -- Cross-functional coordination : conceptual model and its application in professional design practice / Antti Ainamo -- Challenges of growth in a medium-sized engineering design consultancy / Andrew Edkins, James Barrett and Hedley Smyth -- Sustainability into practice : how the sustainable development agenda has impacted on the surveying profession / David Shiers, Tim Dixon and Miles Keeping -- Equipping project teams for competitions : architecture practices in the Italian market / Beatrice Manzoni -- Client management and identification / Hedley Smyth and Sofia Kioussi -- How thin to win : FM service provision issues / Kathy Roper -- Innovation in professional service providers : UK quantity surveying practices / Stephen Pryke -- The make experience / Ken Shuttleworth -- Squaring the circle : delivering international services locally / Larry Malcic -- Innovation in the construction sector / Jeremy Watson -- Managing a project management division / Andrew McSmythurs -- Developing capacity in an emergent market / Robert McIntosh -- Branding professional services : making the intangible tanible / Kate McGhee -- The first 20 years / Mike Nightingale -- Reflection on the redevelopment of the University of Tokyo Hospital : the last 26 years / Shinichi Okada and Makoto Nanbuya (translated by Junko Iwaya) -- Beyond the first generation / David Stanford -- Changes in UK construction professional services firms in the late 20th century / Jim Meikle.