Measuring and managing customer satisfaction : going for the gold /
by Kessler, Sheila.
Material type:
BookPublisher: New Delhi : Wheeler Publishing, 1996Description: xii, 228p. : ill. ; 25 cm.Subject(s): Marketing
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Dhaka University Library General Stacks | Non Fiction | 658.834 KEM (Browse shelf) | 1 | Available | 387549 | |
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Books
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Dhaka University Library General Stacks | Non Fiction | 658.834 KEM (Browse shelf) | 2 | Available | 387550 | |
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Books
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Dhaka University Library General Stacks | Non Fiction | 658.834 KEM (Browse shelf) | 3 | Available | 387551 |
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| 658.834 HOC Consumer behavior : | 658.834 HOC Consumer behavior : | 658.834 HOC Consumer behavior : | 658.834 KEM Measuring and managing customer satisfaction : | 658.834 KEM Measuring and managing customer satisfaction : | 658.834 KEM Measuring and managing customer satisfaction : | 658.834 MAS Statistics for marketing and consumer research / |
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