Measuring and managing customer satisfaction : going for the gold /
by Kessler, Sheila.
Material type: BookPublisher: New Delhi : Wheeler Publishing, 1996Description: xii, 228p. : ill. ; 25 cm.Subject(s): MarketingItem type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Books | Dhaka University Library General Stacks | Non Fiction | 658.834 KEM (Browse shelf) | 1 | Available | 387549 | |
Books | Dhaka University Library General Stacks | Non Fiction | 658.834 KEM (Browse shelf) | 2 | Available | 387550 | |
Books | Dhaka University Library General Stacks | Non Fiction | 658.834 KEM (Browse shelf) | 3 | Available | 387551 |
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