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Measuring and managing customer satisfaction : going for the gold /

by Kessler, Sheila.
Material type: materialTypeLabelBookPublisher: New Delhi : Wheeler Publishing, 1996Description: xii, 228p. : ill. ; 25 cm.Subject(s): Marketing
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Books Books Dhaka University Library
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Non Fiction 658.834 KEM (Browse shelf) 1 Available 387549
Books Books Dhaka University Library
General Stacks
Non Fiction 658.834 KEM (Browse shelf) 2 Available 387550
Books Books Dhaka University Library
General Stacks
Non Fiction 658.834 KEM (Browse shelf) 3 Available 387551

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