Includes bibliographical references and index.

Introduction -- Leadership and its context / James W. Fesler -- Public-sector leadership theory: an assessment / Montgomery Van Wart -- Different perspectives on the practice of leadership / Matthew R. Fairholm -- Leaders and leadership / John J. Corson -- The preliminary assessments that leaders need to make organizing around the head of a large federal department / Paul H. Appleby -- Total quality management: an opportunity for high performance in federal organizations / Rudolph B. Garrity -- Reevaluating methods of establishing priorities for governmental services / Mary M. Hale and Aimee L. Franklin -- Goal setting -- Administrative responsibility in democratic government / Herman Finer -- Reconciling entrepreneurship and democracy / Carl J. Bellone and George F. Goerl -- City managers: will they reject policy leadership? / James M. Banovetz -- Accountability and entrepreneurial public management: the case of the Orange County -- Investment fund / Kevin P. Kearns -- Personal traits -- Government bureaucrats are different / James F. Guyot -- A technique to capitalize on human intelligence in organizations: brain skill management / Weston H. Agor -- Creativity / Marshall Dimock -- Successful leadership in local government programs: Hillsborough County's -- Productivity initiatives / Helen D. Levine -- Notes on the governmental executive: his role and his methods / Donald C. Stone -- Situational leadership -- Changing patterns in the philosophy of management / Carl Stover -- Administrative leadership and use of social power / Sven Lundstedt -- Leadership and regional councils: a mismatch between leadership styles today and future roles / Robert W. Gage -- Research and interventions for stress reduction via leadership in a hospital setting / Susan A. Raynis and Margaret A. Cleek -- Functional domains -- Gender differences and managerial competencies: federal supervisor perceptions of the job of management / Dennis M. Daley and Katherine C. Naff -- The cost of not listening to employees: the case of a union movement at Bradford Hospital / R. Wayne Boss, Leslee Boss, and James A. Johnson -- Loose cannons and rule breakers, or enterprising leaders? Some evidence about innovative public managers / Sandford Borins -- Mixed scanning: a "third" approach to decision making / Amitai Etzioni -- Organizational evaluation -- Defining and measuring effectiveness in public management / Steven A. Cohen -- Executive evaluation: assessing the probability for success in the job / Lawrence S. Buck -- Leadership development -- The manager's view of management education and training / James K. Conant -- Succession management strategies in public sector organizations / Dahlia Bradshaw Lynn -- Reflections on educating executives / Raymond A. Katzell -- Administrative leadership: exemplars and autocrats -- The patriotism of exit and voice: the case of Gloria Flora / H. George Frederickson and Meredith Newman -- Leaders and leadership / John J. Corson -- Branch rickey as a public manager: fulfilling the eight responsibilities of public management / Robert D. Behn.