Hotel front office : a training manual /
by Andrews, Sudhir.
Material type:
BookPublisher: New Delhi : Tata McGraw Hill education, 2010Edition: 2nd ed.Description: xxviii, 380p. : ill. ; 25 cm.ISBN: 9780070655706.Subject(s): Hotel managementSummary: "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.
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Dhaka University Library General Stacks | Non Fiction | 647.94068 AHN (Browse shelf) | 1 | Available | 481011 |
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| 647.94 YUI The international hospitality business : | 647.94 YUI The international hospitality business : | 647.94 YUI The international hospitality business : | 647.94068 AHN Hotel front office : | 647.94068 ANT Textbook of front office management and operations / | 647.94068 ANT Textbook of front office management and operations / | 647.94068 ARH Hotel organisation and front office management / |
Includes bibliographical references and index.
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.
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