Includes bibliographical references.

Ch. 1 Toward Healthcare Improvement Using Analytics -- Healthcare Transformation -- Challenges and Opportunities -- The Current State of Healthcare Costs and Quality -- ch. 2 Fundamentals of Healthcare Analytics -- How Analytics Can Improve Decision Making -- Analytics, Quality, and Performance -- Applications of Healthcare Analytics -- Components of Healthcare Analytics -- ch. 3 Developing an Analytics Strategy to Drive Change -- Purpose of an Analytics Strategy -- Analytics Strategy Framework, with a Focus on Quality/Performance Improvement -- Developing an Analytics Strategy -- ch. 4 Defining Healthcare Quality and Value -- What Is Quality? -- Overview of Healthcare QI -- Common QI Frameworks in Healthcare -- Working with QI Methodologies -- ch. 5 Data Quality and Governance -- The Need for Effective Data Management -- Data Quality -- Data Governance and Management -- Enterprise-wide Visiblilty and Opportunity -- ch. 6 Working with Data -- Data: The Raw Material of Analytics -- Preparing Data for Analytics -- Getting Started with Analyzing Data -- Summary -- ch. 7 Developing and Using Effective Indicators -- Measures, Metrics, and Indicators -- Using Indicators to Guide Healthcare Improvement Activities -- ch. 8 Leveraging Analytics in Quality Improvement Activities -- Moving from Analytics Insight to Healthcare Improvement -- ch. 9 Basic Statistical Methods and Control Chart Principles -- Statistical Methods for Detecting Changes in Quality or Performance -- Graphical Methods for Detecting Changes in Quality or Performance -- Putting It Together -- ch. 10 Usability and Presentation of Information -- Presentation and Visualization of Information -- Dashboards for Quality and Performance Improvement -- Providing Accessibility to and Ensuring Usability of Analytics Systems -- ch. 11 Advanced Analytics in Healthcare -- Overview of Advanced Analytics -- Applications of Advanced Analytics -- Developing and Testing Advanced Analytics -- Overview of Predictive Algorithms -- ch. 12 Becoming an Analytical Healthcare Organization -- Requirements to Become an Analytical Organization -- Building Effective Analytical Teams -- Summary.

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