Includes bibliographical references and index.

Machine generated contents note: ch. 1 Information Systems and Digital Technology -- 1.1.The concept of information systems -- 1.2.History of the concept of information systems -- 1.2.1.The centralized processing stage (1950s -- 1960s) -- 1.2.2.The data decentralization stage (1970s -- 1990s) -- 1.2.3.The interoperability and standardization stage (1990s) -- 1.2.4.The universality and globalization stage (2000 onward) -- 1.3.What is "digital" technology? -- 1.4.Information systems and digital technology for business -- 1.5.Key points -- ch. 2 Knowledge Management -- 2.1.Historical overview -- 2.2.Knowledge Management: two dominant approaches -- 2.2.1.The technological approach -- 2.2.2.The managerial and sociotechnical approach to KM -- 2.3.Specific management principles for KM -- 2.3.1.Definition of Knowledge Management -- 2.3.2.The organizational context -- 2.3.3.The vision -- 2.3.4.Guiding principles -- 2.3.5.Ad hoc infrastructures -- 2.3.6.Generic KM processes -- 2.3.7.Methods and tools for KM -- 2.4.A model for general knowledge management within the enterprise (MGKME) -- 2.4.1.Description of the MGKME -- 2.4.2.State indicators for knowledge management systems -- 2.5.Conclusions -- 2.6.Key points -- ch. 3 The Enterprise's Information and Knowledge System (EIKS) -- 3.1.Basic theories -- 3.1.1.Three fundamental postulates -- 3.1.2.Creation of individual and tacit knowledge -- 3.1.3.Commensurability of interpretative frameworks -- 3.1.4.Conditions in which knowledge can be assimilated to an object -- 3.2.The enterprise's information and knowledge system -- 3.3.A knowledge system is not a knowledge-based system -- 3.4.Evolution of an EIKS -- 3.5.Representative example of an EIKS -- 3.5.1.Presentation of the context -- 3.5.2.EIKS in this context -- 3.6.Key points.

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