Online resource; title from PDF title page (EBSCO, viewed January 21, 2016).

Includes bibliographical references and index.

Front Cover; Emotions, Technology, and Design; Copyright; Contents; Contributors; Foreword; Acknowledgments; References; Preface; Introduction; Volume Overview; Experiments and Theories in Emotions, Technology, and Design; Critical Theoretical Engagements with Emotions, Technology, and Design; References; Section I: Experiments and Theories in Emotions, Technology, and Design; Chapter 1: Emotional Screen: Color and Moving Images in Digital Media; Color as Cinematic Emotion: A Historical Summary; From Brain to Marketing: The Attraction Effect.

Patterns of Emotion: Three Examples from Contemporary Digital MediaConcluding Remarks; References; Chapter 2: Safe and Sound: Using Audio to Communicate Comfort, Safety, and Familiarity in Digital Media; Hearing, Listening, Feeling; (Auditory) Displays of Emotion; Conclusion: Sounding Safety, Security, Stasis, and Status; References; Chapter 3: Emoticons in Business Communication: Is the :) Worth it?; Introduction; Nonverbal Communication; Emoticons; Leader-Member Exchange; References; Chapter 4: Empathetic Technology; Introduction; What is Empathy?; Empathy and Technology; Modeling Empathy.

Empathetic Virtual CompanionsPerceptions of Empathetic Virtual Agents; Developing an Interaction Strategy for a Virtual Companion; References; Chapter 5: Spoken Dialog Agent Applications using Emotional Expressions; Introduction; Experiment Investigating Impressions and Behavior Change Caused by Replies from the Agent; Experimental Method; Results and Discussion; Comparative Experiment on Effects of a Virtual Agent and a Robot; Experimental Method; Results and Discussion; A Spoken Agent System for Learning Customer Services; Experiment and Results.

A Spoken Agent System for Mental Care using Expressive Facial Expressions and Positive PsychologyDiscussion; Conclusion; References; Chapter 6: Engaging Learners Through Rational Design of Multisensory Effects; Drawing on Two Process Models for Representation; Analogical Reasoning; An Integrated Process for Design and Assessment; Beyond Realism: Cognitive Load Considerations; Noise, Attention, and Prior Knowledge; Cognitive Load Theory; Expanding Cognitive Capacity for Learning Through Chunking and Schemata; Expanding Capacity Through Multisensory Stimuli.

Facilitation Through Innate Perceptual MechanismsSection Summary; Toward Rational Design Guidelines; Using Visual, Auditory, and Haptic/Tactile Multisensory Stimuli; Learning and Embedded Feedback/Assessment; Measuring Affect; Analysis: Toward Design Guidelines; Increased Interest and Engagement; The Research Agenda; References; Chapter 7: Designing Interaction Strategies for Companions Interacting with Children; Introduction; Agents as Companions; Companions, Children and Companionship; Current Companion Projects.

Emotional design explicitly addresses the emotional relationship between the objects and the subjects of design-in this book, the objects are technologies, and the subjects are technology users. The first section delves into the philosophy and theory of emotional design to provide a foundation for the rest of the book, which goes on to discuss emotional design principles, the design and use of emoticons, and then intelligent agents in a variety of settings. A conclusion chapter covers future research and directions. Emotions, Technology, and Design provides a thorough look at how technology design affects emotions and how to use that understanding to in practical applications.