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1. Positively outrageous service and showmanship : industrial strength fun makes sales sizzle

by Gross, T. Scott.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : MasterMedia Ltd., c1993Availability: Items available for loan: Dhaka University Library [658.812 GRP] (1).

2. Leading your positively outrageous service team

by Gross, T. Scott.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : MasterMedia Ltd., c1994Availability: Items available for loan: Dhaka University Library [658.812 GRL] (1).

Last Updated on September 15, 2019
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