Includes bibliographical references and index.

From electronic government to information government / Viktor Mayer-Schönberger and David Lazer -- Technological change and information flows in government -- Global perspectives on e-government / Darrell M. West -- Case illustration: FirstGov: the road to success of the U.S. government's web portal / Maria Christina Binz-Scharf -- Electronic government and the drive for growth and equity / Edwin Lau -- Case illustration: "E-government is an outcome": Michael Armstrong and the transformation of Des Moines / Viktor Mayer-Schönberger and David Lazer -- Challenges to organizational change: multi-level integrated information structures (MIIS) / Jane E. Fountain -- Case illustration: from computerization to convergence: the case of e-government in Singapore / Ines Mergel -- Case illustration: Dubai's electronic government / Viktor Mayer-Schönberger and David Lazer -- The blurring of the informational boundary between state and society -- Weak democracy, strong information: the role of information technology in the rulemaking process / Cary Coglianese -- Case illustration: the EPA EDOCKET system / Gopal Raman -- Freedom of information and electronic government / Herbert Burkert -- Case illustration: protecting privacy by requesting access: Marc Rotenberg and EPIC / Viktor Mayer-Schönberger and David Lazer -- Socio-technologies of assembly: sense making and demonstration in rebuilding lower Manhattan / Monique Girard and David Stark -- Case illustration: the rise and fall (?) of participatory electronic information infrastructures / Åke Grönlund -- "Open-source politics" reconsidered: emerging patterns in online political participation / Matthew Hindman -- Case illsutration: cyberprotesting globalization: a case of online activism / Sandor Vegh -- Evaluating the impact of reengineering information flows -- The challenge of evaluating m-government, e-government, and p-government: what should be compared with what? / Robert D. Behn -- Case illustration: the Swiss e-government barometer: Kuno Schedler feels the temperature of e-government services / Viktor Mayer-Schönberger and David Lazer -- Information quality in electronic government: toward the systematic management of high-quality information in electronic government-to-citizen relationships / Martin J. Eppler -- Case illustration: information quality in electronic government websites: an example from Italy's Ministry for Public Administration / Lorenzo Cantoni -- It takes a network to build a network / David Lazer and Maria Christina Binz-Scharf -- Case illustration: TeleCities: sharing knowledge among European cities / Viktor Mayer-Schönberger and David Lazer -- The governing of government information / Viktor Mayer-Schönberger and David Lazer.