Library Logo

Your search returned 2 results. Subscribe to this search

|
1. Services marketing : integrating customer focus across the firm

by Zeithaml, Valarie A; Bitner, Mary Jo.

Edition: 5th ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New Delhi : McGraw-Hill, 2011Availability: Items available for loan: Dhaka University Library [658.8 ZES] (5).

2. Services marketing : integrating customer focus across the firm

by Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D.

Edition: 7th ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill Education, 2018Availability: Items available for loan: Dhaka University Library [658.8 ZES] (9).

Last Updated on September 15, 2019
© Dhaka University Library. All Rights Reserved|Staff Login