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1. Tales of knock your socks off service : inspiring stories of outstanding customer service

by Anderson, Kristin; Zemke, Ron.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : AMACOM, c1998Availability: Items available for loan: Dhaka University Library [658.812 ANT] (1).

2. Delivering knock your socks off service

by Anderson, Kristin; Zemke, Ron.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York, N.Y. : Amacom, c1991Availability: Items available for loan: Dhaka University Library [658.812 AND] (1).

3. Managing knock your socks off service

by Bell, Chip R; Zemke, Ron.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : AMACOM, c1992Online Access: Table of contents Availability: Items available for loan: Dhaka University Library [658.812 BEM] (1).

Last Updated on September 15, 2019
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