Title from PDF title page (viewed on Sept. 18, 2014).

Includes bibliographical references at the end of each chapters and index.

Title Page; Copyright; Preface; 1 The Impact of Knowledge Hoarding on Micro-Firm Learning Network Exchange; 1.1. Introduction; 1.2. Micro-firm learning networks and the pursuit of competitive advantage; 1.3. Building trust in a micro-firm learning network: the role of the knowledge facilitator; 1.4. The pursuit of shared knowledge across network boundaries; 1.5. Challenging the knowledge exchange assumption; 1.6. Knowledge hoarding and its impact on network exchange; 1.7. Observing knowledge exchange activity in action.; 1.8. Micro-firm learning network: member interaction

1.9. Barriers to knowledge exchange1.10. Initial knowledge release; 1.11. Information flow and the cycle of shared experience; 1.12. Seeking knowledge beyond the network boundary; 1.13. The role of the knowledge facilitator; 1.14. Visualizing the knowledge exchange dynamic in a micro-firm learning network; 1.15. Conclusion; 1.16. Bibliography; 2 Knowledge Exchange in Public-Private Partnerships: the Case of eCH; 2.1. Characteristics of knowledge; 2.2. Knowledge networks and knowledge transfer; 2.3. Stakeholders in e-government; 2.4. Goals of the stakeholders; 2.5. eCH as a PPP

2.6. The business case for eCH2.7. Specification artifacts; 2.8. Standardization in eCH; 2.9. Success and challenges; 2.10. Bibliography; 3 Talent Development and Learning Challenges in CEE: the Case of Poland; 3.1. Introduction; 3.2. Talent development and learning; 3.3. Transformational influences on management: from communism to capitalism; 3.4. Talent development challenges in Polish context; 3.5. Conclusion; 3.6. Bibliography; 4 Knowledge Sharing: Social, Cultural and Structural Enabling Factors; 4.1. Introduction; 4.2. From managing stocks to managing flows: 15 years of KM

4.3. Overcoming organizational barriers to knowledge sharing4.4. Final observations; 4.5. Bibliography; 5 Organizational Trust and Knowledge Sharing in Portuguese Technological Enterprises; 5.1. Introduction; 5.2. Knowledge in organizations; 5.3. Knowledge sharing; 5.4. Organizational trust and its connection to knowledge; 5.5. Support practices for innovation and knowledge sharing; 5.6. Case study, sample, measures and data analysis; 5.7. Management implications; 5.8. Appendix; 5.9. Bibliography; 6 Organizational Memory: a Preliminary Model Based on Insights from Neuroscience

6.1. The problem6.2. Organizational memory: an evolving concept; 6.3. A perspective on the human memory; 6.4. Organizationally distributed memory: a new model for organizational memory; 6.5. Organizational remembering in practice: evidence for the relevance of the proposed model; 6.6. Organizational memory dysfunctions: evidence from the literature; 6.7. Conclusions; 6.8. Bibliography; 7 Delving Down to Learn Up: Knowledge Management and Health Reforms; 7.1. Introduction; 7.2. Hospitals, complexity and hierarchy; 7.3. Realities of change management in the British NHS