000 02128cam a2200397 a 4500
001 14829282
003 BD-DhUL
005 20161107194216.0
008 070430s2007 ctua b 001 0 eng
010 _a 2007017726
015 _aGBA758217
_2bnb
016 7 _a013800621
_2Uk
020 _a9781591585329 (alk. paper)
020 _a1591585325 (alk. paper)
035 _a(OCoLC)ocn124159605
035 _a(OCoLC)124159605
040 _aDLC
_cDLC
_dDLC
_dBD-DhUL
043 _an-us---
050 0 0 _aZ678.85
_b.M37 2007
082 0 0 _a025.10973
_bMAE
100 1 _aMatthews, Joseph R.
245 1 4 _aThe evaluation and measurement of library services /
_cJoseph R. Matthews.
260 _aWestport, Conn. :
_bLibraries Unlimited,
_c2007.
300 _axx, 372 p. :
_bill. ;
_c26 cm.
365 _aUS$
_b45.00
504 _aIncludes bibliographical references and indexes.
505 0 _aEvaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
650 0 _aLibraries
_zUnited States
_xEvaluation.
650 0 _aPublic services (Libraries)
_zUnited States
_xEvaluation.
650 0 _aLibraries
_xEvaluation.
650 0 _aPublic services (Libraries)
_xEvaluation.
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/ecip0717/2007017726.html
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK
955 _alh39 2007-04-27
_ilh39 2007-04-27
_aaa20 2007-05-08
_aps08 2007-11-19 1 copy rec'd., to CIP ver.
_alg00 2008-02-06;
_alg13 2008-08-14 sent Copy 2 to BCCD
999 _c120786
_d120786