| 000 | 00725pam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | 2960702 | ||
| 003 | BD-DhUL | ||
| 005 | 20161219190116.0 | ||
| 008 | 910716s1992 njua b 001 0 eng | ||
| 010 | _a 91026857 | ||
| 020 | _a0135447011 | ||
| 040 |
_aDLC _cDLC _dDLC _dBD-DhUL |
||
| 082 | 0 | 0 |
_a658.15 _220 _bLOM |
| 245 | 0 | 0 |
_aManaging services : _bmarketing, operations, and human resources / _cChristopher H. Lovelock. |
| 250 | _a2nd ed. | ||
| 260 |
_aEnglewood Cliffs, N.J. : _bPrentice Hall, _cc1992. |
||
| 300 |
_axvi, 472 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aLovelock, Christopher H. | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c138470 _d138470 |
||