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010 _a 2010927580
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016 7 _a015351115
_2Uk
020 _a9780566091643 (pbk.)
035 _a(OCoLC)ocn426799277
040 _aUKM
_cUKM
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042 _aukblcatcopy
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050 0 0 _aHD9980.5
_b.A42 2010
082 0 4 _a658.562
_222
_bALS
100 1 _aAlbeanu, Mircea.
245 1 0 _aSix Sigma in HR transformation :
_bachieving excellence in service delivery /
_cMircea Albeany and Ian Hunter with Jo Radford.
260 _aFarnham :
_bGower,
_cc2010.
300 _aix, 128 p. :
_bill. ;
_c22 cm.
365 _aUSD
_b29.70
490 1 _aGower HR transformation series
504 _aIncludes bibliographical references.
650 0 _aService industries
_xQuality control.
650 0 _aSix sigma (Quality control standard)
700 1 _aHunter, Ian,
_d1963-
_ejt. aut.
700 1 _aRadford, Jo.
_ejt. aut.
830 0 _aGower HR transformation series.
942 _2ddc
_cBK
999 _c140662
_d140662