000			01232pam a2200289 a 4500
001			4820269
003			BD-DhUL
005			20161222160839.0
008			891222s1990 nyua b 001 0 eng
010			_a 89077552
020			_a0029279917 : _c$29.95
040			_aDLC _cDLC _dDLC _dBD-DhUL
050	0	0	_aHD58.9 _b.S36 1990
082	0	0	_a658.8 _220 _bSCB
100	1		_aSchonberger, Richard.
245	1	0	_aBuilding a chain of customers : _blinking business functions to create the world class company / _cRichard J. Schonberger.
260			_aNew York : _bFree Press ; _aLondon : _bCollier Macmillan Publishers, _cc1990.
300			_aix, 349 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650		0	_aOrganizational effectiveness.
650		0	_aIndustrial management.
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/simon051/89077552.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/simon032/89077552.html
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0631/89077552-t.html
856	4	1	_3Sample text _uhttp://www.loc.gov/catdir/enhancements/fy0641/89077552-s.html
942			_2ddc _cBK
999			_c140931 _d140931