000 00784cam a2200265 a 4500
001 569311
003 BD-DhUL
005 20161222170106.0
008 830216s2011 ii a b 001 0 eng
010 _a83000555
020 _a9788131759394
035 _a569311
040 _aLC
_beng
_cLC
_dNUN
_dBD-DhUL
082 0 4 _a658.8
_bLOS
100 1 _aLovelock, Christopher H.
245 1 0 _aServices marketing :
_btext, cases & readings /
_cChristopher H. Lovelock.
250 _a7th ed.
260 _aNew Delhi :
_bPearson,
_c2011.
300 _axxi, 683 p. :
_bill. ;
_c26 cm.
440 0 _aPrentice-Hall series in marketing
504 _aIncludes bibliographical references.
650 0 _aProfessions
_xMarketing.
650 0 _aService industries
_xMarketing.
942 _2ddc
_cBK
999 _c141005
_d141005