| 000 | 00509nam a22001697a 4500 | ||
|---|---|---|---|
| 003 | BD-DhUL | ||
| 005 | 20161226085423.0 | ||
| 008 | 161226s2000 xxu||||| |||| 001 0 eng d | ||
| 040 |
_aBD-DhUL _cBD-DhUL |
||
| 082 |
_a658.812 _bCUS |
||
| 245 | 1 | 0 |
_aCustomer Relationship Management (CRM): _bstudent courseware / |
| 260 |
_aNew York : _bOSB Publisher, _c2000. |
||
| 300 |
_a355 p. : _bill. ; _c 24 cm. |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 | _aManagement | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c141225 _d141225 |
||