| 000 | 00899cam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 3471230 | ||
| 003 | BD-DhUL | ||
| 005 | 20161226103339.0 | ||
| 008 | 931203s1994 nyu 001 0 eng | ||
| 010 | _a 93045916 | ||
| 020 |
_a0070680477 (recycled, acidfree paper) : _c$19.95 |
||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.13 _b.W255 1994 |
| 082 | 0 | 0 |
_a658.8 _bWAU |
| 100 | 1 | _aWalther, George R. | |
| 245 | 1 | 0 |
_aUpside-down marketing : _bturning your ex-customers into your best customers / _cGeorge R. Walther. |
| 260 |
_aNew York : _bMcGraw-Hill, _cc1994. |
||
| 300 |
_axix, 209 p. ; _c24 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aMarketing _xManagement. |
|
| 650 | 0 | _aSales management. | |
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 942 |
_2ddc _cBK |
||
| 955 | _apc18 to sa00 12-03-93; se55 12-3-93; se45 12-03-93; se50 12-06-93;aa05 12-08-93; CIP ver. pv04 05-19-94 | ||
| 999 |
_c141297 _d141297 |
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