| 000 | 00577nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | BD-DhUL | ||
| 005 | 20161226134016.0 | ||
| 008 | 161226s2007 ii ||||| |||| 001 0 eng d | ||
| 040 | _cBD-DhUL | ||
| 082 |
_a658.812 _bMUC |
||
| 100 | 1 | _aMukerjee, Kaushik | |
| 245 | 1 | 0 |
_aCustomer relationship management : _ba strategic approach to marketing / _cKaushik Mukerjee. |
| 260 |
_aNew Delhi : _bPHI Learning, _c1993. |
||
| 300 |
_a xxi, 170 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 | 0 | _aCustomer relations | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c141482 _d141482 |
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