000 00756nam a22002177a 4500
003 BD-DhUL
005 20170516100413.0
008 170516s2016 bg a|||| mb|| 00| 0 eng d
040 _aBD-DhUL
_cBD-DhUL
082 _a658.812
_bYAC
100 1 _aYasmin, Imrana
245 1 _aCustomer relationship management practices :
_ba study on retail banking in Bangladesh /
_c Imrana Yasmin
260 _aDhaka:
_bUniversity of Dhaka,
_c2016.
300 _axi, 271 p. :
_bill. ;
_c30 cm
504 _aThesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2011-12
504 _aGlossary: p. x
504 _aIncludes bibliographical references
650 0 _aCustomer relation
650 0 _aBanks and banking
_z Bangladesh
942 _2ddc
_cBK
999 _c197405
_d197405