000 | 00756nam a22002177a 4500 | ||
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003 | BD-DhUL | ||
005 | 20170516100413.0 | ||
008 | 170516s2016 bg a|||| mb|| 00| 0 eng d | ||
040 |
_aBD-DhUL _cBD-DhUL |
||
082 |
_a658.812 _bYAC |
||
100 | 1 | _aYasmin, Imrana | |
245 | 1 |
_aCustomer relationship management practices : _ba study on retail banking in Bangladesh / _c Imrana Yasmin |
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260 |
_aDhaka: _bUniversity of Dhaka, _c2016. |
||
300 |
_axi, 271 p. : _bill. ; _c30 cm |
||
504 | _aThesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2011-12 | ||
504 | _aGlossary: p. x | ||
504 | _aIncludes bibliographical references | ||
650 | 0 | _aCustomer relation | |
650 | 0 |
_aBanks and banking _z Bangladesh |
|
942 |
_2ddc _cBK |
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999 |
_c197405 _d197405 |