000 00825nam a22002057a 4500
003 BD-DhUL
005 20210920153147.0
008 180716s2017 bg a|||| |||| 00| 0 eng d
020 _a9789849491705
040 _aBD-DhUL
_cBD-DhUL
082 _a658.812
_bIQC
100 1 _aIqbal, Mohammed Masum
245 1 0 _aCustomer relationship management in financial services :
_ba study on some selected private commercial banks in Bangladesh /
_cMohammed Masum Iqbal.
260 _aDhaka :
_bUniversity of Dhaka,
_c2017
300 _a[1], xxiv, 292 p. :
_bill. ;
_c30 cm
504 _aThesis (Ph.D.)--Department of Banking and Insurance, University of Dhaka, Session: 2012-2013. Includes bibliographical references
650 0 _aCustomer relations
650 0 _aBanks and banking - Bangladesh
942 _2ddc
_cBK
999 _c242520
_d242520