000 00735nam a22001817a 4500
003 BD-DhUL
005 20181209155658.0
008 181209s2018 bg a|||| |||| 00| 0 eng d
040 _aBD-DhUL
_cBD-DhUL
_dBD-DhUL
082 _a658.81202854
_bGHI
100 1 _aGhosh, Sagib Kumar
245 1 0 _aImpact of technology-based service encounter on customer brand loyalty :
_bBangladesh perspective /
_cSagib Kumar Ghosh
260 _aDhaka :
_bUniversity of Dhaka,
_c2018.
300 _axviii, 120 p. :
_bill. ;
_c30 cm
504 _aThesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2015-2016. Includes bibliographical references
650 0 _aCustomer services - Information technologies
942 _2ddc
_cBK
999 _c245143
_d245143