000 | 00735nam a22001817a 4500 | ||
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003 | BD-DhUL | ||
005 | 20181209155658.0 | ||
008 | 181209s2018 bg a|||| |||| 00| 0 eng d | ||
040 |
_aBD-DhUL _cBD-DhUL _dBD-DhUL |
||
082 |
_a658.81202854 _bGHI |
||
100 | 1 | _aGhosh, Sagib Kumar | |
245 | 1 | 0 |
_aImpact of technology-based service encounter on customer brand loyalty : _bBangladesh perspective / _cSagib Kumar Ghosh |
260 |
_aDhaka : _bUniversity of Dhaka, _c2018. |
||
300 |
_axviii, 120 p. : _bill. ; _c30 cm |
||
504 | _aThesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2015-2016. Includes bibliographical references | ||
650 | 0 | _aCustomer services - Information technologies | |
942 |
_2ddc _cBK |
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999 |
_c245143 _d245143 |