| 000 | 06024cam a2200637Ma 4500 | ||
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| 001 | ocn870650764 | ||
| 003 | OCoLC | ||
| 005 | 20190328114807.0 | ||
| 006 | m o d | ||
| 007 | cr ||||||||||| | ||
| 008 | 140131s2013 enk o 000 0 eng d | ||
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_aUKMGB _beng _epn _cUKMGB _dN$T _dOPELS _dUIU _dYDXCP _dOCLCF _dEBLCP _dDEBSZ _dOCLCQ _dOCLCA _dMERUC _dU3W _dCUY _dZCU _dICG _dOTZ _dOCLCQ _dDKC |
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| 016 | 7 |
_a016629313 _2Uk |
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| 019 | _a877771905 | ||
| 020 |
_a9781780634357 _q(electronic bk.) |
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| 020 |
_a1780634358 _q(electronic bk.) |
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| 020 | _z9781843347545 | ||
| 020 | _z1843347547 | ||
| 035 |
_a(OCoLC)870650764 _z(OCoLC)877771905 |
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| 043 | _ad------ | ||
| 050 | 4 | _aHD30.2 | |
| 072 | 7 |
_aBUS _x082000 _2bisacsh |
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| 072 | 7 |
_aBUS _x041000 _2bisacsh |
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| 072 | 7 |
_aBUS _x042000 _2bisacsh |
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| 072 | 7 |
_aBUS _x085000 _2bisacsh |
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| 082 | 0 | 4 |
_a658.4038091724 _223 |
| 245 | 0 | 0 |
_aConcepts and advances in information knowledge management : studies from developing and emerging economies / _h[electronic resource] _cedited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama, Peter Mazebe II Mothataesi Sebina. |
| 264 | 1 |
_aOxford : _bChandos Publishing, _c2013. |
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| 300 | _a1 online resource. | ||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 490 | 1 | _aChandos information professional series | |
| 588 | 0 | _aCIP data; resource not viewed. | |
| 520 | _aEffective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems. | ||
| 505 | 0 | _aCover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service. | |
| 505 | 8 | _aPotential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes. | |
| 505 | 8 | _a3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation. | |
| 505 | 8 | _aThe records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion. | |
| 505 | 8 | _aPart 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context. | |
| 650 | 0 |
_aKnowledge management _zDeveloping countries. |
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| 650 | 7 |
_aBUSINESS & ECONOMICS _xIndustrial Management. _2bisacsh |
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| 650 | 7 |
_aBUSINESS & ECONOMICS _xManagement. _2bisacsh |
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| 650 | 7 |
_aBUSINESS & ECONOMICS _xManagement Science. _2bisacsh |
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| 650 | 7 |
_aBUSINESS & ECONOMICS _xOrganizational Behavior. _2bisacsh |
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| 650 | 7 |
_aKnowledge management. _2fast _0(OCoLC)fst00988184 |
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| 651 | 7 |
_aDeveloping countries. _2fast _0(OCoLC)fst01242969 |
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| 655 | 4 | _aElectronic books. | |
| 655 | 7 |
_aElectronic books. _2lcgft |
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| 700 | 1 |
_aBwalya, Kelvin Joseph, _d1979- _eeditor. |
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| 700 | 1 |
_aMnjama, Nathan Mwakoshi, _eeditor. |
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| 700 | 1 |
_aSebina, Peter Mazebe II Mothataesi, _d1970- _eeditor. |
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| 776 | 0 | 8 |
_iPrint version: _aBwalya, Kelvin Joseph. _tConcepts and Advances in Information Knowledge Management : Studies from Developing and Emerging Economies. _dBurlington : Elsevier Science, �2013 _z9781843347545 |
| 830 | 0 | _aChandos information professional series. | |
| 856 | 4 | 0 |
_3ScienceDirect _uhttp://www.sciencedirect.com/science/book/9781843347545 |
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_c246879 _d246879 |
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