000 05586cam a2200577Ki 4500
001 ocn928630540
003 OCoLC
005 20190328114813.0
006 m o d
007 cr cnu---unuuu
008 151110t20152016enk o 001 0 eng d
040 _aOPELS
_beng
_erda
_epn
_cOPELS
_dN$T
_dIDEBK
_dYDXCP
_dOCLCF
_dEBLCP
_dOCLCA
_dDEBSZ
_dOCLCQ
_dMERUC
_dOCLCQ
_dU3W
_dOCLCQ
_dWYU
019 _a930448719
_a936298482
020 _a9781780633138
_q(electronic bk.)
020 _a1780633130
_q(electronic bk.)
020 _z9781843346494
035 _a(OCoLC)928630540
_z(OCoLC)930448719
_z(OCoLC)936298482
050 4 _aZ665
072 7 _aLAN
_x025000
_2bisacsh
082 0 4 _a020
_223
100 1 _aGrandbois, Yvonne de,
_eauthor.
245 1 0 _aService science and the information professional /
_h[electronic resource]
_cYvonne de Grandbois.
264 1 _aStanton Harcourt :
_bChandos Publishing is an imprint of Elsevier,
_c2015.
264 4 _c�2016
300 _a1 online resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aChandos Information Professional Series
520 8 _aService science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. This book demonstrates to information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information-based economy, and libraries will deal with both information and services.
500 _aIncludes index.
588 0 _aOnline resource; title from PDF title page (ScienceDirect, viewed November 10, 2015).
505 0 _aFront Cover; Service Science and the Information Professional; Copyright Page; Dedication; Contents; Readers Info; Acknowledgements; Prologue; 1 Service, Systems, and Science; A Service is ... ; Service Defined; Service Described: The IHIP Paradigm; Classifying Services; The Standard Industrial Classification; Typologies of Services; Trade of Goods and Services; Products and Services and Their Differences; The Product-Service Continuum; Organizational Models; Risk Factors; The Contact Factor; Service-dominant view; Self-Service; Self-Service Technologies; Super Service.
505 8 _aSustainability and ServicesWhat Is a Service System?; Systems and Functions; Holistic Service Systems; Service Systems Expand; Service Systems in Information Work; Library 2.0 and the Long Tail; How to Apply the Long Tail to Information Work; Library 3.0; The Knowledge Economy and Life-Long Learning; The International Information Sector; Research4Life; The Bigger Picture; References; 2 The Story of Service Science; The Shift to a Knowledge Economy; Agricultural, Industrial, and Post-Industrial Economies; Types of Economic Sectors; The Economic Importance of Services.
505 8 _aThe Servitization of BusinessThe Rise of the Service Sector; Reasons for the Shift; In Tandem with the Shift?; Toward an Economy of Service and Knowledge; The IBM Story; Getting Started; Service Science; Basic Components; Who Can Benefit from Service Science?; Forward into Satisfaction; References; 3 Synergies: Service Science and the Information Sector; Participating in the Service Science Explosion; Information Professionals and Service; The Economy and Service Science; The Energy of New Vistas; Research Opportunities; Two Major Studies for Research Priorities in Services.
505 8 _aFast Forward to 2015A New Profile for the Knowledge Worker; An Academic Home for Service Science; iSchools; The iSchool Proposal; Who is Teaching What?; What are iSchools Teaching?; An Outside Opinion; A Service Science Look at Libraries; Moving On; References; 4 Service Science for a Smarter Planet; A Smarter Planet; The Internet of Things; IoT Comes on Stage; Other Practical Applications; Early Thought Leaders; Big Data; Not Only Big Business; Analytics; Cloud Computing; Cognitive Computing; The Circular Economy; Smarter Planet Initiative; Another Opinion; Smarter Cities.
505 8 _aOther Concepts of Whole Service CitiesMaking a Difference; Service Science and Social Value; Instrumented, Interconnected, Intelligent; References; 5 Credit, Community, and Questions; The Ground Work: Giving Credit; The Community; International Society of Service Innovation Professionals; Special Interest Groups; California Center for Service Science; Centers and Networks; Swiss Institute of Service Science; Karlsruhe Service Research Institute; Some Questions; Service Science in iSchools; Jobs of the Future; Smart Universities; 2007 White Paper Recommendations; References; Epilogue.
650 0 _aInformation science.
650 0 _aInformation services.
650 0 _aInformation services industry.
650 0 _aLibrary science.
650 7 _aLANGUAGE ARTS & DISCIPLINES
_xLibrary & Information Science
_xGeneral.
_2bisacsh
650 7 _aInformation science.
_2fast
_0(OCoLC)fst00972640
650 7 _aInformation services.
_2fast
_0(OCoLC)fst00972696
650 7 _aInformation services industry.
_2fast
_0(OCoLC)fst00972744
650 7 _aLibrary science.
_2fast
_0(OCoLC)fst00997916
655 4 _aElectronic books.
776 0 8 _iPrint version:
_aDe Grandbois, Yvonne.
_tService Science and the Information Professional.
_dOXford : Elsevier Science, �2013
_z9781843346494
830 0 _aChandos information professional series.
856 4 0 _3ScienceDirect
_uhttp://www.sciencedirect.com/science/book/9781843346494
999 _c247215
_d247215