000			00772nam a22002057a 4500
003			BD-DhUL
005			20230509110912.0
008			230413s2021 bg a|||| b || 00| 0 eng d
040			_aBD-DhUL _cBD-DhUL
082			_a647.94068 _bHOH
100	1		_aHossain, Md. Shakawath
245	0	0	_aHotel management and customer satisfaction : case of a five-star hotel / _c Md. Shakawath Hossain. _h[MPhil Thesis]
260			_aDhaka : _bUniversity of Dhaka, _c2021.
300			_a[1], 123 p. : _bill. (some col.) ; _c 30 cm.
504			_aIncludes bibliographical references.
505	0		_aThesis (MPhil)--Department of Tourism Hospitality Management, University of Dhaka, Session: 2015-16.
650		4	_aHotel management.
650		4	_aCustomer services.
942			_2ddc _cREF
999			_c258265 _d258265