000 00745nam a22002417a 4500
003 BD-DhUL
005 20231224122917.0
008 231211b2020 c a|||| b||| 001 0 eng
020 _a9783030520595 (pbk)
040 _aBD-DhUL
_cBD-DhUL
082 _a658.5
_bSER
245 1 0 _aService management :
_btheory and practice/
_cJohn R.Bryson ... [et. al].
260 _aCham :
_bPalgrave Macmillan,
_c2020.
300 _axvi, 287 p. :
_bill. ;
_c25 cm.
365 _aEuro
_b89.99
504 _aIncludes bibliographical references and index
650 4 _aManagement
700 1 _aBryson, John R.
_eau
700 1 _aSundbo, Jon
_ejt. au.
700 1 _aFuglsang, Lars
_ejt. au.
700 1 _aDaniels, Peter
_ejt. au.
942 _2ddc
_cBK
999 _c258642
_d258642