Reference and information services : an introduction /
by Cassell, Kay Ann; Hiremath, Uma.
Material type:
BookPublisher: London : Facet Pub., c2013Edition: 3rd ed.Description: xvii, 510 pages : illustrations ; 23 cm.ISBN: 9781555708597.Subject(s): Reference services (Libraries) | Electronic reference services (Libraries) | Reference books -- Bibliography | Electronic reference sources -- Directories| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Dept. of Information Science and Library Management, University of Dhaka General Stacks | Non Fiction | 025.52 CAR (Browse shelf) | 01 | Available | 0374 | |
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Dept. of Information Science and Library Management, University of Dhaka General Stacks | Non Fiction | 025.52 CAR (Browse shelf) | 2 | Available | 0558 | |
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Books
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Dept. of Information Science and Library Management, University of Dhaka General Stacks | Non Fiction | 025.52 CAR (Browse shelf) | 3 | Available | 0559 |
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| 025.52 ALR 2004 Reference services and the digital sources of information / | 025.52 CAR Reference and information services : | 025.52 CAR Reference and information services : | 025.52 CAR Reference and information services : | 025.52 KAL Your library/ | 025.52 KUR Reference service/ | 025.52 KUR Reference service/ |
Includes bibliographical references (pages 473-489) and indexes.
Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that requires handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law and business : special guidelines and sources -- Answering questions about geography, countries and travel : atlases, gazetteers, maps, geographic information systems and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the internet as a reference tool -- Reader's advisory work / Cindy Orr -- Reference work with children and young adults / Meghan Harper -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Ethics in reference / Angela Ecklund -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service -- Appendix. RUSA outstanding reference sources 2007-2012.
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